Yes, that's possible!
In Flanders, service vouchers that expire on or after 1 June 2026 will be automatically refunded. You no longer need to submit a claim for this. The amount will be automatically refunded to the bank account number registered in your Citizen Profile. In Brussels and Wallonia, the existing procedure for refunds or exchanges via Pluxee remains in place.
Electronic service vouchers
You can claim a refund as long as the expiry date has not passed. Electronic service vouchers can be exchanged or refunded online.
- Secure area on Pluxee Brussels
- Secure area on Pluxee Wallonia
Paper service vouchers
Now only available in Brussels and Wallonia. You can claim a refund as long as the expiry date has not passed. To do so, you need to fill in a form on the Pluxee (Sodexo) website.